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Getting Help/Support


If you need help with something, the best place to get quick support is our Discord Server. Once you've read the pinned post, create a post in the support channel with the following information.

  1. What is the name of the device are you using?
  2. Where did you buy it? Provide a link to sales page.
  3. What version of the firmware are you currently running? Check this via the Web Configurator (e.g. 0.4.3, 0.5.0, 0.7.4, etc.)
  4. Which distribution of the firmware are you currently running? Provide the exact file name (e.g. GP2040-CE_X.X.X_Pico.uf2).
  5. What is the problem that you are having?
  6. What troubleshooting steps have you already done?

If this is a custom device, a hardware issue or you believe the firmware issue may be caused by hardware include any images .

Github Issues

You can open an issue on Github.